TRUE PERSONALIZATION

Kaplan is a leading Customer Management consultancy. We transform customer experiences through technological, strategic, analytical and creative solutions.

Working on a daily basis with insights from more than 10 million Nordic consumers, we constantly find new ways to earn their loyalty and deliver measureable results. We partner with our clients to help them transform into customer centric organisations, and to put customers first in all they do. We help them achieve what we call ”True Personalization” – a customer experience that is truly meaningful to each individual

THE HOLISTIC APPROACH TO CUSTOMER MANAGEMENT

Our suite of solutions stretch from the setup and operation of marketing technology platforms and touch-points, marketing automation processes, creative concepts and customer relationship communication, to advanced analytics and strategic frameworks. At Kaplan, we offer full service marketing tools to deliver a customer-centric approach that strengthens your brand.

LEADERS IN CUSTOMER MANAGEMENT SINCE 1987

Customer Management is about helping our clients to put their customers first. To us, it is about creating truly customer centric strategies that leverage off the latest technologies within CRM, CEM, data analytics and relationship marketing.

In May 2018, Kaplan was awarded the ”Nordics Experience Cloud Partner of the Year” title at the Adobe Summit Partner Gala in London.

KAPLAN NEWS

OUR BEST FRIENDS

We are proud to be trusted for our Customer Management expertise by many of the Nordic region’s most well-known brands.

WORK AT KAPLAN

Customer Management is breaking new ground, and at Kaplan, we are growing. We need talent in abundance. In order to keep progressing we need to recruit more people who are interested in shaping the future of marketing.

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