Create kick-ass customer experiences!

Earlier this week, Mikael Johansson Director of Analytics & AI at Kaplan, spoke at Adobe Experience Forum. During the presentation he emphasized the importance of data driven decision making, and how AI and data will transform customer experiences in the future.

Key speaker Circle K, a long-term Kaplan client, shared insights about how they adapt to a changing industry, where customers expect relevant and personalized experiences.

Adobe Experience Forum - Mikael
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