Strategy & Change2018-10-31T09:16:36+00:00

Let us join you on the journey towards customer centricity! Transforming into a customer centric and data driven organization requires breaking silos and working differently.

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Strategy & Change

Transforming into a customer centric and data driven organization requires breaking silos and working differently. Our Strategy & Change team is dedicated to help clients on every step of the way on the journey towards delivering a personalized customer experience across channels. We help you build a solid foundation for optimizing customer targeting and creating a personalized brand experience based on customer data together with putting best practices and way of working in place.

While continuing shaping the future together with our clients, we offer solutions such as:

  • Optimizing customer targeting across channels, utilizing all data sources
  • Strategies for trigger based, lifecycle and ad hoc communication programs
  • Customer Value Propositions – enabling brand building one to one
  • Strategies for product offers and activation, pricing and channel distribution
  • Loyalty programs
  • Organizational design and change management
  • Redesigning and implementing marketing processes
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